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 Term of Services

  1. Our prices are non-negotiable
  2. The full fee must be paid at check-in, and we only accept cash at this moment
  3. We are not responsible for any flight tickets, accommodation bookings, vehicle rentals, boat tickets made outside the trip; and delays that may cause passengers to miss their flight out of Lombok or Flores.
  4. Although, Kareem the Explorer is a profit-based company, we strive to support local low incloe residents by offering fair wages, commission rates, and opportunities. We collaborate with partner parties including the ship, crew, tour guide, and local markets to create a low cost-effective backpacker-friendly price that covers all expenses.
  5. We advertise as an adventures backpack trip and do not promote our self as a luxurious cruise. See note 4, above.
  6. Safety is our number one priority, and we reserve the right to cancel or modify the trip if we deem it necessary for the safety of our customers and crew.
  7. If we cancel our trip, we will try to reschedule a new date. If rescheduling is not possible, we will provide a full refund if booked directly with Kareem The Explorer. If booked through an agent or third party, we kindly ask to discuss their policy and any possible refunds with that agent.
  8. Routes can be subject to change due to weather/ocean circumstances and potential sailing/docking safety hazards. This is beyond our control and is occasionally the nature of the trip.
  9. We are not liable for any loss, theft, or damage to your property. However, we will do everything in our power to assist you if any such incident occurs.
  10. The activity or event may test a person’s physical and mental limits (e.g. hiking, swimming in the ocean) and may carry the potential for death, serious injury, and property loss. The risks may include, but are not limited to, those caused by terrain, lack of hydration facilities, temperature, weather, condition of participants, equipment, vehicular traffic, and actions of the people including, but not limited to, guests, and local people. Participants are aware that they are attending the trip at their own risk and that they should take care of their own physical and mental health conditions, including but not limited to allergies, chronic disease, and injury, and they should ensure that they take every preventative precaution necessary.